Recently I was not feeling well and missed an event where I had hoped to extend my deepest appreciation to several hundred volunteers at St. Margaret Hospital. I was so disappointed that I couldn’t be there to thank these outstanding stewards of our patients who struggle with the biggest challenges of their lives. The next day I received this note from the two directors of the event - simply run off on their printer that said:
Thinking of You -
Hope you’re feeling much better
and hope you’re remembering, too
The many warm thoughts and good wishes
that always are right there with you.
If you think personal notes (talking hard copy here and not email) are a thing of the past you are wrong. This totally captured my attention, warmed my heart, made me smile and immediately inspired me to reach out and thank them.
I keep a drawer full of informal note cards for this very thing - from personalized Crane to Kate Spade to convenience store birthday cards. And I always have stamps on hand. Throughout my career I’ve sent cards, clippings from articles, and personal notes each week. My connections are my friends and my sphere of influence is my lifeline.
Who would you like to reach out to today? What sentiment might you send - words that leave an indelible impression? If you are applying for jobs please mail the thank you note after the interview. Don't send an email. Everyone does that.
Check out my latest column for The Ladders - $100,000+ job site here.
P.S. Feel free to send this link to someone who could benefit from it. We are all walking down the same road in life.
Mary Lee Gannon, ACC, CAE is an executive coach and 18-year corporate CEO who helps leaders have more effective careers, happier lives and better relationships. Get her FREE Career and Life Planning Tool to be more effective, the leader everyone wants to work for and have a better connection with the people who matter while it still matters. If you don't know where you will be at the end of 2018, you are already there.
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