We all have emotional scars. And there are two things regarding them that we have to keep in mind. 1) We must work on healing them or we will be unhappy. That means not holding grudges or anger or hatred inside us. We forgive others for ourselves - not to deny what happened but to move on and not drag a ball and chain around our heart. Seeking revenge is like drinking poison and thinking the other person will die. We heal by continually releasing expectations, accepting ourselves with all our imperfections and living in the moment - not the past or future. It takes daily routines and practice to achieve this, but the benefits are life changing.
2) Until we fully heal, we must not lose our professional and personal presence when triggers bring us back to the emotion of despair. At work this is executive presence. We do this by being a witness - a third party observer - of our emotions without acting on them. Here we make a conscious choice to OBSERVE as opposed to ACT OUT. Take...