Six Steps When You've Internalized Their Bad Behavior to be About You

So often we internalize people’s negative behavior toward us as something wrong with us. If your uncertain about someone's pensive perspective on you follow these steps.

1. Schedule a meeting with the other person with the purpose of creating a better working or personal relationship. Do not handle this through email.

2. Tell her you hope you are wrong yet you sense judgment from her. Ask him what you could do to improve the relationship.

3. Listen for opportunities for self-improvement. Ask her what she believes her role is in aligning the relationship.

4. If after you have done this her behavior doesn’t change, she doesn't own her part in the misalignment or she won’t even meet with you it’s time to let go of your expectations of her. Unrest always lies in expectations. Having them is useless and out of your control. Goals you can affect are far better.

5. Release your desire for a healthy relationship with him and start managing him like a difficult...

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Three Questions to Eradicate Conflict

When I see conflict in the workplace it often relates to turf. Someone feels threatened. Something is at stake. Some compromise needs to be made that leaves people uncomfortable. And people retreat to their respective corners to protect their territory. After all, change means giving up something - Right?

Not always. Change often means opportunity. But opportunity is hard to see when shielded by the blinding rays of pride. And pride is the rose-colored sunglass of fear. “I’m not afraid. If he/she would just ___________ (do their job, not expect so much, leave things alone, be nicer to me, show respect) this problem would not be happening.”

When you are involved in conflict and feel the adrenaline rush grip you in a panic just pause. If you practice this, over time, you will be able to increase that “Pause Café space” between when you feel fear and negatively react to it, compromising your executive presence. In the pause moment ask yourself the...

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When It Makes You Cringe

Have you ever had a visceral reaction to a colleague where just to be around them made you cringe? Generally that discomfort is based in ego - your competitiveness gone haywire. We get triggered into fight-or-flight and our ego hates to lose.  

Prepare before these encounters by anticipating the experience going well - where you shift from being defensive to being CURIOUS about HIS ego and need to be right or superior. Imagine if you could watch her arm wrestling her ego because that is exactly what is happening when people are mean - they are at war with themselves. Happy people do not hurt one another or seek attention.

Be the curious servant leader. “Jean, I sense that I’m not meeting your needs. I want to be helpful. If I were meeting your needs, what exactly would that look like?” She will likely not be able to be specific because she’s so tied up in attention seeking ego. If she is specific you’ll have great intel.

Your coach,

Mary Lee

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