We personalize other people’s behavior in an effort to guard against their wrath. This isn’t helpful. Your colleague’s frustration, anger, condescension or dismissiveness might be vented at you but is not rooted in you. There is nothing wrong with you because someone treats you poorly. Good people know how to communicate without making you feel small.
Try asking them this: “If we were to have a better working relationship what would that look like?” This forces them to articulate action not victimization.
Then don’t speak or interrupt. Say only, “Tell me more about that.”
Let them feel heard. DON’T defend yourself - just repeat back what you heard. In there words will be things they are likely wrong about. But let them be validated.
Ask them if they want a better working relationship with you. This is important because if they say “yes,” which they likely will, now they’ve made a...
Your day is going well. You’ve done your research and are a maven on your project. You’re in a meeting and out of nowhere someone blindsides you with cynical inuendo, overt criticism, passive aggressive posturing or their personal agenda. Your body gets stiff. Your face feels flushed. Your heart is racing. A voice inside your head is screaming, ‘Danger!’ And then in your own defense you do or say something you later regret.
We’ve all been there.
Some people can weather these situations without losing their presence. Others cannot. The difference is that some people have trained themselves to be able to notice what is happening to them, both emotionally and physiologically, lean into it with curiosity as opposed to away in fear, and allow the immediate physiological and emotional response to subside so they can respond appropriately.
Initially, you may think you don’t have time for this transition to take place before you need to react. Like most...
In my executive coaching practice I see wonderfully talented clients suffer from life messages dished out by inept bosses, well meaning family members, and misguided colleagues. We don’t thrive when we are controlled from the outside in. We thrive in our natural mindset - from observing the outside world and accepting ourselves internally no matter what.
If someone chooses to be biased or unkind, their behavior says more about them than you. But sometimes we internalize the outward world and make it personal to us. That leaves us a victim.
The only way to deal with this is to build self-awareness so that you can see when you start to interpret other people’s behavior as the root of your feelings. ‘I’m unhappy because my boss never appreciates me or my family always held me back or my coworker triangulates the office against me.’
Separate assumptions from facts. When you sense assumptions made in desperation from a mindful...
As I look back on the challenges my clients are dealing with this week I see two common themes - difficult people and lack of clarity.
First, people are difficult for one reason - they are insecure and unhappy. That shouldn't become your problem, but often difficult people exude what looks like confidence. This gets them promoted to high level positions. That perceived confidence is a smoke screen to hide what is behind the sand they kick up. Underneath they feel unqualified, ineffective and ultimately that they may lose respect, their job and be alone. Knowing this your goals are:
I’ve been an executive coach for more than ten years and I definitely see trends. The people who get hired, advance, are well liked, get promoted, are invited and welcomed almost always are the hardest working people in the room. It’s by no means everything. As a matter of fact almost all of my clients come to me with this trait. But it’s a foundation that can’t be taught and usually coincides with outstanding character - two highly sought after qualities in the work world. These are tenets of highly coachable and engaging leaders. Marry these with vision, execution, working smart, likability and emotional intelligence and you have excellence.
The entitled people are not respected. The difficult people are not welcomed. The lazy people are not revered. And the complainers are not liked.
Congratulating you today for your work ethic. You are among an elite group. Bravo!
If you are struggling with uncertaintly and feel exhasuted and...
So often we internalize people’s negative behavior toward us as something wrong with us. If your uncertain about someone's pensive perspective on you follow these steps.
1. Schedule a meeting with the other person with the purpose of creating a better working or personal relationship. Do not handle this through email.
2. Tell her you hope you are wrong yet you sense judgment from her. Ask him what you could do to improve the relationship.
3. Listen for opportunities for self-improvement. Ask her what she believes her role is in aligning the relationship.
4. If after you have done this her behavior doesn’t change, she doesn't own her part in the misalignment or she won’t even meet with you it’s time to let go of your expectations of her. Unrest always lies in expectations. Having them is useless and out of your control. Goals you can affect are far better.
5. Release your desire for a healthy relationship with him and start managing him like a difficult...