Don't Quit YourBad Job Yet

Let me qualify this graphic. As an executive coach and a CEO who hires people I sometimes see professionals quit their jobs before they have another one. Generally, they do this because they are exhausted, see no way out of their pain and simply cannot spend one more minute in an intolerable situation. They feel they need to do this to preserve their sanity. The problem is that a few months down the road they often find themselves feeling worse – unemployed, without income, feeling low self-esteem, ineffective and desperate. 

I want to go on record in saying that quitting your job before you have another one is a mistake. I realize that some people have done this, and it has worked out fine. But in my experience as a CEO for 20 years and an executive coach for 12 that is the exception. Hiring managers can be leery of people who are not working. It is one red flag that someone who is working does not have. Keep that red flag down. It puts you in a better position to...

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Telling People How to Improve is Pointless


I’ve always felt that telling people how to improve was pointless. That’s like telling them from the start that they’re not good enough and this makes them shut right down. Applauding and guiding them for excellence while personalizing only to yourself and not them engages people. 

I use the FBI method. “I FELT you really demonstrated great anticipation skills when you (BEHAVIOR) pulled that comparative research on the results of our last campaign. The IMPACT of this is changing our direction to be more focused on one-on-one relationship building and not costly mass acquisition initiatives.” This is far better than, “Great job” or “We didn’t do a good job on that.”

Legendary Dallas Cowboys coach Tom Landry turned around his struggling team not by showing highlight films of mistakes but by combing through game footage to create a highlight reel for each player of them doing something easily, naturally and...

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Anger is a Mask for This

Anger is always a mask for a sad feeling we are turning away from because it makes us uncomfortable and feel unworthy. Invite the discomfort and sadness you avoid in closer - so close that you can feel it, smell it, taste it, touch it. Describe it in detail. This disarms it’s power and the anxiety of avoidance melts to acceptance.

Here you can stop running and finally relax. You become a third party observer to situations that used to threaten you without inserting your heart and emotions into the center. Your relationships and sense of fulfillment shift upward. Your executive presence soars when you aren’t afraid of what might happen. You accept and value yourself as is without needing to be perfect. That’s a good life.

If you are ready to get off the treadmill to nowhere and have peace, confidence, executive presence, career advancement and high performance in the face of challenges, personal agendas, cynicism and bureaucracy request a free consultation call...

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Seven Steps to Move Forward from Career and Life Transitions That Burn

Life and career transitions carry some of the biggest heartaches of our lives – relocation, divorce, job loss, aging parents, relationship changes, health challenges, death of a loved one, friends who move way. We feel lost, rejected, angry, afraid, abandoned, alone. Often the biggest influencer in these situations is not the transition itself but, the story we attach to it. When the story generates from a place of fear we get stuck. 

  1. Dispel Your Stuck Story

Define your perception of the situation – the version that you relive over and over in your head. It might be fear of what will happen in the future. It might be about health, relationships, career, financial security. It might be guilt about the past. You may feel like a victim or alone and that things will never change. What is your stuck story? Who is in it? Who do you blame for where you are? What is the worst possible outcome that could happen? We can dispel what we own. If we can’t face and own the...

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6 Tips When You are Taken for Granted

Often, we go about our lives thinking our relationships at work and in life are ok while under the surface a subtle ember of discord is burning. Then one day it bursts into full blaze and we do or say something that rips at our presence. At work this is particularly difficult when it strips your executive presence. One of the subtle feelings that shreds our peace is the feeling that we have been taken for granted. 

  1. Name what you’re feeling.

You might think you hate your boss or that a colleague is self-absorbed but that is focusing on their behavior and not your feelings. What does their behavior make you feel? Small? Disregarded? Disrespected? Undervalued? Naming the feeling disarms its power. 

  1. Draw healthy boundaries.

You know you want to draw healthier boundaries when you feel taken advantage of, taken for granted, responsible for someone else’s happiness or blatantly disrespected. To understand the power of health boundaries first imagine that you are...

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Ask This Question at Your Next Staff Meeting

At work sometimes we think the solution is to add more work onto what already needs to be done when often the most productive choice is to reengineer the work to eliminate useless tasks and combine others into streamlined processes. This requires a big step back to see the entire picture and not just the finite goal at hand - cause and effect. 

 

Sometimes we need to start over. That isn’t failure. It’s setting ego aside for innovation. 

 

In my two-decade career as a hospital executive I have watched new regulations bury front line workers as management teams tack on new regulations as one more thing to be done at the bedside by the nurse or professional. When my father was in a hospital across town it made me sad to see the nurses lined up at computers in the nurses’ station when I knew they would rather have been at the bedside.

I’ve also seen wise leaders reinvent processes so there aren’t more forms to fill out but one form...

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Six Acts that Build Executive Presence in a Difficult Moment

If you have ever been in an escalating conversation that is confrontational you know how hard it is to maintain composure when your heart starts racing and every nerve ending in your body is screaming “Danger!” With practice you can be the master of your own behavior in these high stakes moments, pacify yourself and be the respected colleague people notice has grace under fire. 

When you’re first aware that a situation is getting combative that is the sign to switch tracks before you’re on the runaway train of freeze-fight-or-flight. This is when your reaction becomes physiological -  your voice quivers, your palms get sweaty, and your heartrate elevates. Most people fear that this lack of physical control will show and undermine their effectiveness. It’s important to regain control of your body’s reaction by accepting what is going on with you and creating space for it to calm down. Turning away from the discomfort is not the...

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Does Your Team Put Work or Passion First?

I took this photo of a young man in Rio de Janeiro who spent the day canvasing the beach and garbage bins for empty soda cans to turn in for money. There are no entitlement programs in Brazil and while some choose to thieve on the beach (we saw them being arrested) this leader chose to contribute to his own worth and that of society.

Those of you who manage people understand the importance of engagement. Here are some sage words from Seth Godin on the tug of war between what comes first - passion or work.

'Work before passion

“Offer me something I’m passionate about and I’ll show up with all of my energy, effort and care.”

That’s a great way to hide.

Because nothing is good enough to earn your passion before you do it. Perhaps, in concept, it’s worthy, but as soon as you closely examine the details and the pitfalls, it’s easy to decide it’s better to wait for a better offer.

What about considering the opposite?

“Offer me a chance...

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What Beliefs Affect Your Career

As children we adopt a belief system based on the belief system of our parents. Depending on the parenting style, we are likely rewarded and reinforced for doing what these teachers think is good. We are criticized and penalized for what is bad. It is how we learn to stay safe. It is how we fit in. 

Negative feedback can be helpful in an urgent situation such as a hot stove. Not so much when it comes to development, leaving us feeling as if we don’t belong unless we are ‘good.’ 

As adults we live out this belief system and learned perspectives. When life sends us a difficult situation often we internalize this as having been “bad” and deserving of this hardship. “Must be something wrong with me.” 

Beliefs translate to behaviors. If we grew up around anxiety we’ll likely address discord with it. If we grew up around positivity we’ll find the good. Often negative life messages are merely assumptions but we are...

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When They Threaten to Make You Look Bad

Last evening a client told me a story of how a customer was being condescending and threatened to report her to her boss in a truly snotty way over something that didn’t make sense. My client felt under siege and desperately asked her not to do that. The customer is doing it anyway. I suggested three things:

  1. Never act desperate. Never. You have no power after that. 
  1. Write down the script of the conversation between both parties word for word (don’t just tell him), put it in front of your boss and ask one thing, “Do you have my back?” Trust must occur between manager and direct report or your culture is crap. 
  1. The next time anyone threatens you, confuses you, accuses you or makes you feel undone ask one question, “So that we are clear, what is it that you really want?” Most unhappy people don’t know and will try to deflect. Just keep asking the same question. This is your home base. 

My client said that if she had asked...

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