Clients often ask me how they can become a better leader. I tell them this: Anticipate. Know your industry - what is coming 2 -5-10 years down the road. Know your products and services - their uniqueness and vulnerabilities. Know your end user - their needs and wants. Know your team - their strengths, opinions and what they need from you.
Healthcare is a reactive not proactive industry. Most say it is more profitable that way. That is shortsighted. People are living longer. Chronic disease has become more difficult and costly to manage. The emotional and financial suffering from COVID-19 could have been minimized if we'd been prepared.
This quote from a recent Harvard Business Review article by Pete Schultz speaks truth. "Imagine how many lives we could have saved, how much economic distress we could have mitigated, if, at the onset of Covid-19, we had one or more safe drugs that were highly potent against coronaviruses and could be immediately advanced into human trials. Investing...
We personalize other people’s behavior in an effort to guard against their wrath. This isn’t helpful. Your colleague’s frustration, anger, condescension or dismissiveness might be vented at you but is not rooted in you. There is nothing wrong with you because someone treats you poorly. Good people know how to communicate without making you feel small.
Try asking them this: “If we were to have a better working relationship what would that look like?” This forces them to articulate action not victimization.
Then don’t speak or interrupt. Say only, “Tell me more about that.”
Let them feel heard. DON’T defend yourself - just repeat back what you heard. In there words will be things they are likely wrong about. But let them be validated.
Ask them if they want a better working relationship with you. This is important because if they say “yes,” which they likely will, now they’ve made a...
Jason’s boss is the new CEO of a company that has not met budget for two years. The organization is merging with two other organizations, making the culture guarded and tentative. Jason is afraid his position isn’t secure because the CEO continually questions his opinions and doesn’t affirm that he brings any value to the team. Additionally, the executive management team is posturing at their weekly meetings whereby one dominant personality is allowed to single him out with criticism outside of her authority. Jason is feeling judged by his boss and threatened by his peers.
How we conduct ourselves in a tense situation is paramount to how we are viewed as a leader. Maintaining executive presence is extremely challenging when you feel as if you are negatively critiqued. Self-management is key. Being honest with yourself and others is the first tenet to presence. We must be vulnerable enough to accept our discomfort internally before we externalize it with...
I spent a lot of years angry. Very angry. I was in a neglectful and abusive marriage as a stay-at-home mother of four children under seven-years-old. On the outside it looked like we were living the country club life while in reality my life was unpalatable. Every day I felt as if a noose around my neck was choking my ability to breathe. Finally, I filed for divorce as a leap of faith and was completely unprepared for the avalanche to come.
Within six months of filing for divorce my husband placed his businesses into bankruptcy on loans I had cosigned. He canceled his children’s and my health insurance but not his own. Our home which was nearly paid off and in the most affluent suburb of town went up for Sheriff’s Sale whereby 100% of the proceeds went to offset his business debt. The bank repossessed my minivan, not his car. And I had to chase him through the courts for a child support and alimony award at its highest of $269 a week – which he appealed. The...
When people hire me as their executive coach many times they are struggling with a stagnant career, feel stereotyped or are having a difficult time finding clarity, balance and being effective. As we dig into the real root cause nine times out of ten the biggest issue is their confidence in feeling worthy to deliver. This doubt presents itself in our behavior, though we don’t realize the subtleness of our eye contact, voice intonation, relationship savvy. Everyone has a blind spot. The problem is that others see it with what they perceive as pinpoint accuracy and then apply their own bias to it resulting in prejudice. And therefore, you don't get what you want.
If you struggle with any of these issues let's have a conversation to see if coaching is a good fit. You can request a free call with me at the link below. If you don’t know where you'll be at the end of the year, you're already there.
Success is freedom. Not more hours. Request a free call now so we can see...
Since my father died a year+ ago I have thought a lot about death - why are we here, my own mortality, suffering, how to maximize each day with meaning and connection. In the end I’ve realized that life is precious and the only thing we are guaranteed is this very moment. When I was early in my career I used to worry about what people thought. Now I try to pay more attention to my own actions and behaviors. That has built my confidence, and efficacy.
I guess for me the point of life is love. To love and to be loved. At work that means being a servant leader and to be revered. Not to achieve or get anything. When I stay in that perspective I feel what it is to live.
WIshing you a vibrant day today.
If you are ready to get off the treadmill to nowhere and have peace, confidence, executive presence, career advancement and high performance in the face of challenges, personal agendas, cynicism and bureaucracy request a free consultation call to see if coaching is a good...
I work with clients a lot on how mindful daily practices impact your effectiveness and happiness. Recently, I bought some water color supplies on Amazon, watched a video on watercolor painting and experimented one evening. I had fun then tucked the supplies away for another day.
Last week, after the overwhelming and emotional experience of having to clean out my parent’s house to sell, I got out the box of supplies, threw inhibition to the wind and on the first page of my new watercolor journal painted an image from a peaceful photograph I had taken in the low country of South Carolina. It won’t be in any art contests but the experience of doing this with a shuffle of Michael Buble playing in the background calmed me.
In that space I could get curious about my emotions instead of running from them. I felt frustrated that my brother was not there to help me. I was sad going through the papers and memories of my father. I was worried about my mother who we had...
As children we adopt a belief system based on the belief system of our parents. Depending on the parenting style, we are likely rewarded and reinforced for doing what these teachers think is good. We are criticized and penalized for what is bad. It is how we learn to stay safe. It is how we fit in.
Negative feedback can be helpful in an urgent situation such as a hot stove. Not so much when it comes to development, leaving us feeling as if we don’t belong unless we are ‘good.’
As adults we live out this belief system and learned perspectives. When life sends us a difficult situation often we internalize this as having been “bad” and deserving of this hardship. “Must be something wrong with me.”
Beliefs translate to behaviors. If we grew up around anxiety we’ll likely address discord with it. If we grew up around positivity we’ll find the good. Often negative life messages are merely assumptions but we are...
We all have to-do lists, project objectives, metrics and planners to help keep us on track in our daily lives. Each year we set high expectations and even with these tools we find ourselves frustrated because we don’t have the structure, systems, or accountability in place to achieve our goals. Couple that with doubt and indecision and you have a perfect recipe for anxiety. In the worst case this leads to action paralysis.
Let’s talk about the best case. Most people know what they need to do to be happy, effective and thrive just not how to do it or what to do with doubt and fear. We spend enough time telling ourselves how we are not equipped to succeed and armoring up against failure by being risk averse. We wallow proficiently on what it is we need to do but spend less time feeling what it would be like to actually live the dream and executing a plan to get there. Guarding against danger is how we have evolved as a species and not become extinct.
We are Jedis at...
If you work anywhere you likely have had a colleague try to make you look bad. Most of my clients have had to struggle with this. It is disempowering and injects a fear of losing your job which ultimately leads to a fear of losing people who you love. This is where executive presence is crucial. This is where you don’t react at all. This is where you just pause, stare at them for a count of five and then ask, “Are you trying to make me look bad?” That will stop them dead.
Call them out with curiosity for exactly what they are doing. Don’t characterize them, get angry or defensive. Simply ask them if what it looks like they are doing is in fact what they are doing. If they deflect back to you say, “Ok, I wanted to get clarity on that because for a minute it felt like you were trying to make me look bad.” No one can argue with how you feel.
This scenario gives you a few moments to recenter yourself, for people on the periphery to validate in their...
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