When I was a new manager I used to personalize why members of my team weren’t engaged. I made it about me. I was the reason they were under-performing.
I did everything in my power to re-engage them and when it didn’t work I then started to resent them for being disengaged. What I didn’t do was hold them firmly accountable to clear goals for fear of push-back and confrontation. I didn’t do my job as a manager and they became entitled.
When I set clear goals and began meeting with them regularly on their performance on those goals we began a dialogue around the challenges they were having and could role play alternative scenarios. The feedback depersonalized for me when I made it about their performance on the goals and not their attitude versus my expectations. Very objective. Them against the goal, policy, company value - not me.
Wishing you the power of regular feedback on clearly defined goals today.
Listen to a recent interview by Leadership Podcaster Frank Aziz. In this podcast I tell the story of how I went from welfare to CEO >>> Click here.
If you are struggling with uncertainty and feel exhausted and ineffective watch my FREE Training on Three Ways to Move to the Next Level In Your Career Right Now to 1) identify the right role for you, 2) position your transferable skills and 3) create a career portfolio that sells you before you even get an interview. If you don't know where you will be at the end of the year, you are already there.
P.S. Feel free to send this link to someone who could use it. We are all walking down the same road in life looking for a hand to hold. Sometimes we must be the hand that reaches out.
Mary Lee Gannon, ACC, CAE is an executive coach and 19-year corporate CEO who helps leaders have more effective careers, happier lives and better relationships. Request a free consultation call.
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