When They Don't Talk About It
We personalize other people’s behavior in an effort to guard against their wrath. This isn’t helpful. Your colleague’s frustration, anger, condescension or dismissiveness might be vented at you but is not rooted in you. There is nothing wrong with you because someone treats you poorly. Good people know how to communicate without making you feel small.
Try asking them this: “If we were to have a better working relationship what would that look like?” This forces them to articulate action not victimization.
Then don’t speak or interrupt. Say only, “Tell me more about that.”
Let them feel heard. DON’T defend yourself - just repeat back what you heard. In there words will be things they are likely wrong about. But let them be validated.
Ask them if they want a better working relationship with you. This is important because if they say “yes,” which they likely will, now they’ve made a...
Don't Waste Time on Resolutions - Do This Instead
My husband and I were sitting alone on the beach of our home on Hilton Head Island last week on Christmas eve. COVID had altered the travel plans of our six children and their families. We had decided if we were going to be alone for Christmas we'd be in a place we love. We sat there talking about how COVID has changed so much for everyone this year. I deliberately got up from my chair and snapped this photo as my commitment to moving forward with a fresh perspective. Hope is on the horizon. Though hope is not a strategy, it reminds me that it is time to plan.
Would you take a trip without a map? Of course not. So why do we think we can create a New Year’s resolution and get there just because we want to? The reason most resolutions fail is because they are simply notions centered on “getting” something and not grounded in your values - the root of what drives you. They aren’t authentic and aligned with your core. ...
Age Bias is Alive and Well
Ageism in the workforce is palpable. I have many clients experiencing it right now - getting phased out because they’re viewed as not tech savvy or sharp enough. Not only is that biased and discriminative, it’s just not true. But some work environments minimize this subset of the workforce so much that the workers begin to dummy down their own performance to play it safe and in that self-sabotage state live up to the stereotype they’ve been dubbed. Viscous.
People in their 50s and 60s taught themselves how to use computers, survived wars with resilience and without the post-war armed services suicide rates we are seeing today, are loyal, can handle conflict, have no problem cold calling, can negotiate, can start and carry a conversation longer then a minute, can close a deal, and can build alignment. They also have institutional memory and want to serve and develop others. Is there no value for these skills? Of course there is. But just as our culture...
I Just Want to Be Alone
Recently we took my grandson who was visiting from out of town to the zoo. It gave me the opportunity to witness the simplicity of basic interaction. As humans the very nature of our existence is to interact. Our interconnectedness is crucial to our happiness and well-being. Sometimes I just want to be alone and not have to deal with the bureaucracy, power struggles and personal agendas of work and life. But it is not helpful to feel that way most of the time.
My awareness tells me that in those moments I’m withdrawing because I’ve projected a previous experience on the situation along with my bias. Every moment is a new moment. I’m happier and more effective when I choose to be surprised by what happens. This leaves me completely vulnerable. It’s a little scary not knowing what might occur as opposed to armoring up against my projected outcome. It is uncharted territory to not control how I’ll respond. But it’s more fun to smile than...
11 Reso-YOU-tions for Results in 2020
Would you take a trip without a map? Of course not. So why do you think you can create a New Year’s resolution and get there just because you want to? The reason most resolutions fail is because they are simply notions centered on “getting” something and not grounded in your values - the root of what drives you. They aren’t authentic and aligned.
11 Reso-YOU-tions for Results in 2020
- Set and talk about goals. These are not resolutions. Write down your big goals for the year using the guideline “Does this align with what is important to me?” Studies show that people who write down their intentions and talk about them reach them far more than those who don’t.
- Use a daily planner or app to track daily activity toward that goal. Way of Life is the app I use for this. I also use a hard bound very pretty daily planner.
- Define...
How to Develop a Leadership Impact Plan to Build Employee Engagement
Gallup reports that only 33% of the 100 million people in the American workforce are engaged at work, loving their jobs and their organization. Conversely 16% of the workforce is actively disengaged, miserable and poisoning their cultures. The remaining 51% are not engaged – they just show up. This means that 67% of your workforce is disengaged.
Traditional leadership styles, benefits packages and training initiatives clearly are not working. The old command-and-control style of leadership is not only ineffective but not respected by millennials who represent the largest sector in the workforce today. Productive and engaged work cultures are switching from power struggles to coaching conversations. They realize purpose and flexibility trump paychecks and perks. They take less stock in annual employee engagement surveys and have monthly check-in coaching conversations for development. And they make sure their employees know the company is interested in their development,...
Do you need a mentor?
Some leaders think they need to formally engage a mentor, advocate or sponsor to advance. Not so. The best of these for me never knew I considered them such.
Sometimes I created a friendship whereby we supported each other in different ways - me being curious, listening and being honest and them opening doors because they wanted to help me.
Some of my mentors never knew me. I simply observed them, their values, their presence, their leadership and their struggles.
And sometimes I asked people to lunch or called them to answer specific questions that I had thought through ahead of time to make good use of their time. Your best teachers are right in front of you. Self-awareness and executive presence build by observing others and then observing yourself.
My clients define leaders they admire and then list why. They watch YouTube videos of presentations and read their material.
Wishing you one person you admire you will study today.
>>> If you are ready to get off the...
When You Know What to do But Can't
You’ve read what the experts say. You’ve collected the necessary tools. You are committed. You are trying. Yet nothing changes. And you feel stagnant.
When I was a divorced single mother of four children under seven-year's old on welfare, food stamps and medical assistance, homeless and without an automobile I didn’t have time to go back to school to learn a new profession. I had four hungry mouths hanging open in front of me like baby birds.
Failure wasn’t an option. I decided to cease seeking what was “fair”, stop throwing money away on lawyers and accept that it was a far better use of my energy to focus on succeeding as the sole provider for my children than to expect family court to give anyone a conscience.
I had to put a plan together to hold my family together. I felt anxious, rejected and exhausted. I can’t tell you that I thought much about planning. There wasn’t time for ideal, only real. There wasn’t...
You Have No Problem Starting Over – Finishing is the Problem
Willpower. You have it. You are dedicated. You start with the best intentions. And then you fizzle out. So, you start changing things just for the sake of change – thinking change is better than doing nothing. And you soon find out that the same old feelings loom and the same behaviors repeat – just in another setting. You feel overwhelmed.
What is the feeling you are running from? I hope you know because it is taking up a lot of space in your head that you would rather fill with joy. It is robbing you of peace and lacing your days and nights with anxiety. You might think it is fear of failure. But what will happen if you fail? What is the ultimate, deep down devastating result that could happen? You lose the love of those who matter? You will be alone? You’ll be powerless? Isn’t it time you stopped practicing failure in advance in your head?
Slow down
You know you are on the treadmill to nowhere when you repeat the same thoughts and actions and...
What to do With Melancholy
I’ve had a very melancholy week. I’m selling my childhood home for my mother, listing my uncle's home for sale (the home my mother grew up in) to help my mother as executor of his estate, and saying goodbye to a majestic era. This photo is of the beautiful patio of The Hotel Excelsior Grand Vittoria in Sorrento, Italy where we stayed several years ago and reminds me that each day has a sunrise and a sunset for a reason. It’s a metaphor for life. Just as the sun has to set in orderly rise again, some things have necessary endings so there can be new beginnings.
When we grasp onto an ending because we don’t want it to go away it’s like reaching against nature, leaving us forever unsatisfied because what we want is impossible - the energy is against us.
Honor the memory. For me that means taking the birdbath from my parent’s backyard to my backyard and thinking of my dad who loved to birdwatch every time one of them shakes...