This Week My Clients Are Struggling With This

As I look back on the challenges my clients are dealing with this week I see two common themes - difficult people and lack of clarity. 

First, people are difficult for one reason - they are insecure and unhappy. That shouldn't become your problem, but often difficult people exude what looks like confidence. This gets them promoted to high level positions. That perceived confidence is a smoke screen to hide what is behind the sand they kick up. Underneath they feel unqualified, ineffective and ultimately that they may lose respect, their job and be alone. Knowing this your goals are:

  1. Consistently, make sure they know you have their back even though they will never have yours.
  2. Be in alignment with what they value. "Since I know this is important to you......."
  3. Stay off their radar screen. Don't play into their chaos. Don't meet with them unless necessary. Give them choices as it underscores their power. Don't posture to be favored. Let others live in the chaos.
  4. If...
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The Cost of Being Guarded at Work

When I turn away from the truth in my heart I armor up against what is real and then only a facade of myself is evident to others, stripping my executive presence. The really hard part is that it takes twice as much energy to keep up the facade so I’m feeling not only guarded but exhausted. The sad part is that I become so good at the facade that I lose site and concept of who I really am. Others start describing me as someone I don’t know. And I start to wonder what happened to me.  

This big knot of inauthenticity is unwound by leaning into to the very feelings we assume make us weak. The truth is that naming the very feelings we avoid - sad, confused, judged, abandoned, angry, tired, ineffective - disarms their power and opens a window so that clarity may breeze in. It starts with staying present in the moment and not fast forwarding our thoughts to worry about what ‘might’ happen. 

Wishing you vulnerability and openness today.

If you are...

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Stop Grasping and Copying with this Question

What does success look like for you? It’s different from how it appears to anyone else, Nonprofit Professionals Advisory Group founder Laura Gassner Otting tells Gretchen Rubin.

“You can’t be insatiably hungry for other people’s goals, for other people’s definitions of success.”

I watch people constantly grasping for shiny objects - thinking they need to copy what others are doing. This leaves them exhausted and always playing catch-up. When people stop copying and start observing themselves their awareness increases as does their executive presence. They risk more. Their confidence grows. Results start to occur and pretty soon they are shining in their own space, not the shadows of others. Wishing you the courage to slow down and listen to your heart today.

Go for the promotion, new job, side hustle, opportunity. Define your signature strengths, your value proposition and your personal mission. Replace doubt with your empowering belief that is...

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Don't Quit YourBad Job Yet

Let me qualify this graphic. As an executive coach and a CEO who hires people I sometimes see professionals quit their jobs before they have another one. Generally, they do this because they are exhausted, see no way out of their pain and simply cannot spend one more minute in an intolerable situation. They feel they need to do this to preserve their sanity. The problem is that a few months down the road they often find themselves feeling worse – unemployed, without income, feeling low self-esteem, ineffective and desperate. 

I want to go on record in saying that quitting your job before you have another one is a mistake. I realize that some people have done this, and it has worked out fine. But in my experience as a CEO for 20 years and an executive coach for 12 that is the exception. Hiring managers can be leery of people who are not working. It is one red flag that someone who is working does not have. Keep that red flag down. It puts you in a better position to...

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Telling People How to Improve is Pointless


I’ve always felt that telling people how to improve was pointless. That’s like telling them from the start that they’re not good enough and this makes them shut right down. Applauding and guiding them for excellence while personalizing only to yourself and not them engages people. 

I use the FBI method. “I FELT you really demonstrated great anticipation skills when you (BEHAVIOR) pulled that comparative research on the results of our last campaign. The IMPACT of this is changing our direction to be more focused on one-on-one relationship building and not costly mass acquisition initiatives.” This is far better than, “Great job” or “We didn’t do a good job on that.”

Legendary Dallas Cowboys coach Tom Landry turned around his struggling team not by showing highlight films of mistakes but by combing through game footage to create a highlight reel for each player of them doing something easily, naturally and...

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Anger is a Mask for This

Anger is always a mask for a sad feeling we are turning away from because it makes us uncomfortable and feel unworthy. Invite the discomfort and sadness you avoid in closer - so close that you can feel it, smell it, taste it, touch it. Describe it in detail. This disarms it’s power and the anxiety of avoidance melts to acceptance.

Here you can stop running and finally relax. You become a third party observer to situations that used to threaten you without inserting your heart and emotions into the center. Your relationships and sense of fulfillment shift upward. Your executive presence soars when you aren’t afraid of what might happen. You accept and value yourself as is without needing to be perfect. That’s a good life.

If you are ready to get off the treadmill to nowhere and have peace, confidence, executive presence, career advancement and high performance in the face of challenges, personal agendas, cynicism and bureaucracy request a free consultation call...

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Seven Steps to Move Forward from Career and Life Transitions That Burn

Life and career transitions carry some of the biggest heartaches of our lives – relocation, divorce, job loss, aging parents, relationship changes, health challenges, death of a loved one, friends who move way. We feel lost, rejected, angry, afraid, abandoned, alone. Often the biggest influencer in these situations is not the transition itself but, the story we attach to it. When the story generates from a place of fear we get stuck. 

  1. Dispel Your Stuck Story

Define your perception of the situation – the version that you relive over and over in your head. It might be fear of what will happen in the future. It might be about health, relationships, career, financial security. It might be guilt about the past. You may feel like a victim or alone and that things will never change. What is your stuck story? Who is in it? Who do you blame for where you are? What is the worst possible outcome that could happen? We can dispel what we own. If we can’t face and own the...

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6 Tips When You are Taken for Granted

Often, we go about our lives thinking our relationships at work and in life are ok while under the surface a subtle ember of discord is burning. Then one day it bursts into full blaze and we do or say something that rips at our presence. At work this is particularly difficult when it strips your executive presence. One of the subtle feelings that shreds our peace is the feeling that we have been taken for granted. 

  1. Name what you’re feeling.

You might think you hate your boss or that a colleague is self-absorbed but that is focusing on their behavior and not your feelings. What does their behavior make you feel? Small? Disregarded? Disrespected? Undervalued? Naming the feeling disarms its power. 

  1. Draw healthy boundaries.

You know you want to draw healthier boundaries when you feel taken advantage of, taken for granted, responsible for someone else’s happiness or blatantly disrespected. To understand the power of health boundaries first imagine that you are...

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Ask This Question at Your Next Staff Meeting

At work sometimes we think the solution is to add more work onto what already needs to be done when often the most productive choice is to reengineer the work to eliminate useless tasks and combine others into streamlined processes. This requires a big step back to see the entire picture and not just the finite goal at hand - cause and effect. 

 

Sometimes we need to start over. That isn’t failure. It’s setting ego aside for innovation. 

 

In my two-decade career as a hospital executive I have watched new regulations bury front line workers as management teams tack on new regulations as one more thing to be done at the bedside by the nurse or professional. When my father was in a hospital across town it made me sad to see the nurses lined up at computers in the nurses’ station when I knew they would rather have been at the bedside.

I’ve also seen wise leaders reinvent processes so there aren’t more forms to fill out but one form...

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Six Acts that Build Executive Presence in a Difficult Moment

If you have ever been in an escalating conversation that is confrontational you know how hard it is to maintain composure when your heart starts racing and every nerve ending in your body is screaming “Danger!” With practice you can be the master of your own behavior in these high stakes moments, pacify yourself and be the respected colleague people notice has grace under fire. 

When you’re first aware that a situation is getting combative that is the sign to switch tracks before you’re on the runaway train of freeze-fight-or-flight. This is when your reaction becomes physiological -  your voice quivers, your palms get sweaty, and your heartrate elevates. Most people fear that this lack of physical control will show and undermine their effectiveness. It’s important to regain control of your body’s reaction by accepting what is going on with you and creating space for it to calm down. Turning away from the discomfort is not the...

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